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Contact
AddressLägervägen 13C, Helsingborg, SwedenEmailinfo@aromasentia.comPhone+44 1444 717 441HoursMon–Fri · 09:00–20:00
Pick the closest thing
Pick the closest thing
Should your question fit one of the boxes below, that’s the fastest route to an answer.
Something wrong with your order?
Damaged, faulty or missing item — tell us and we’ll put it right.
Customer support
Business hours
Mon–Fri · 09:00–20:00
Store & contact
From our team to you
Every order is packed and dispatched with care. Need a hand choosing? Send us a note and we’ll help you find the right scent.
AddressLägervägen 13C,
Helsingborg, Sweden
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HoursMon–Fri · 09:00–20:00
Emailinfo@aromasentia.com
Before you write in
Your question might already be answered below — the fastest answers are often the shortest.
Shipping & delivery
2 questionsWhere will my order actually arrive?+
We dispatch your order to the address you enter at checkout. Standard delivery takes 3–5 working days depending on the destination — see the full country rates on the Shipping & Delivery page.
Do you ship internationally?+
Yes — we deliver across Europe. Shipping costs are calculated by country and parcel weight, and orders over the listed thresholds ship free automatically.
Returns
2 questionsHow do I return something?+
We don’t offer a sale-or-return policy, but if an item arrives damaged or faulty, let us know within 7 calendar days of receiving your order and we’ll resolve it fast.
Can I return an opened product?+
For health and safety reasons we can’t accept returns of opened products. Earrings can only be returned unopened, in their original packaging and never used.
Ingredients
1 questionAre your products cruelty free?+
Yes — the collection is cruelty-free and vegan, never tested on animals.
