{"id":217570,"date":"2025-04-04T17:33:48","date_gmt":"2025-04-04T17:33:48","guid":{"rendered":"https:\/\/aromasentia.com\/refund_returns\/"},"modified":"2026-10-19T22:46:34","modified_gmt":"2026-10-19T22:46:34","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/aromasentia.com\/es\/politica-de-devoluciones\/","title":{"rendered":"Pol\u00edtica de Devoluciones"},"content":{"rendered":"<h1>Pol\u00edtica de devoluciones<\/h1>\n<p>Si algo no est\u00e1 bien en tu pedido, d\u00ednoslo y lo resolvemos. Tus derechos legales siempre se aplican y a\u00f1adimos 30 d\u00edas para devoluciones.<\/p>\n<h2>Tu derecho de desistimiento de 14 d\u00edas<\/h2>\n<p>En la UE y el Reino Unido puedes cancelar tu pedido en los 14 d\u00edas siguientes a su recepci\u00f3n, sin dar motivos.<\/p>\n<ul>\n<li>Av\u00edsanos en los 14 d\u00edas siguientes a la entrega.<\/li>\n<li>Env\u00eda el art\u00edculo en los 14 d\u00edas siguientes a tu aviso.<\/li>\n<li>Reembolsamos en los 14 d\u00edas siguientes a recibir el art\u00edculo o la prueba de env\u00edo.<\/li>\n<li>Reembolsamos el coste de env\u00edo est\u00e1ndar, no las mejoras de env\u00edo de pago.<\/li>\n<li>Los gastos de devoluci\u00f3n corren por tu cuenta, salvo que el art\u00edculo sea defectuoso o hayamos enviado el art\u00edculo equivocado.<\/li>\n<\/ul>\n<h2>Nuestra garant\u00eda de 30 d\u00edas<\/h2>\n<p>Adem\u00e1s de tu derecho legal, aceptamos devoluciones de art\u00edculos sin usar en los 30 d\u00edas siguientes a la entrega.<\/p>\n<ul>\n<li>Sin usar, sin abrir y en su embalaje original.<\/li>\n<li>Reembolso en el m\u00e9todo de pago original en los 14 d\u00edas siguientes a la recepci\u00f3n.<\/li>\n<li>Los gastos de devoluci\u00f3n corren por tu cuenta.<\/li>\n<\/ul>\n<h2>Art\u00edculo da\u00f1ado, defectuoso o incorrecto<\/h2>\n<p>Av\u00edsanos en los 7 d\u00edas siguientes a la entrega, con una foto si es posible.<\/p>\n<ul>\n<li>Nosotros cubrimos el coste de devoluci\u00f3n o organizamos la recogida.<\/li>\n<li>T\u00fa eliges entre un reemplazo o el reembolso completo.<\/li>\n<\/ul>\n<h2>Art\u00edculos que faltan<\/h2>\n<p>Av\u00edsanos en los 7 d\u00edas siguientes a la entrega y enviaremos el art\u00edculo o lo reembolsaremos.<\/p>\n<h2>Qu\u00e9 no podemos aceptar<\/h2>\n<ul>\n<li>Aceites, jabones, b\u00e1lsamos, cosm\u00e9ticos y otros productos de higiene abiertos o usados.<\/li>\n<li>Pendientes, salvo que est\u00e9n sin abrir y en su embalaje original.<\/li>\n<li>Tarjetas regalo.<\/li>\n<li>Art\u00edculos personalizados o hechos a medida.<\/li>\n<li>Art\u00edculos devueltos despu\u00e9s de 30 d\u00edas.<\/li>\n<\/ul>\n<h2>C\u00f3mo devolver un art\u00edculo<\/h2>\n<ol>\n<li>Escribe a <a href=\"mailto:info@aromasentia.com\">info@aromasentia.com<\/a> con tu n\u00famero de pedido, el art\u00edculo y el motivo.<\/li>\n<li>Te enviamos la direcci\u00f3n de devoluci\u00f3n de tu pa\u00eds y las instrucciones.<\/li>\n<li>Env\u00eda el paquete con seguimiento y conserva el justificante.<\/li>\n<li>Confirmamos la recepci\u00f3n y reembolsamos en 14 d\u00edas.<\/li>\n<\/ol>\n<h2>Reembolsos<\/h2>\n<p>Reembolsamos en el m\u00e9todo de pago original, nunca como saldo, salvo que lo pidas. El reembolso se procesa en los 14 d\u00edas siguientes a recibir la devoluci\u00f3n o la prueba de env\u00edo.<\/p>\n<h2>Cancelar antes del env\u00edo<\/h2>\n<p>Puedes cancelar cualquier pedido antes de su env\u00edo. Escr\u00edbenos y te reembolsamos el importe completo.<\/p>\n<h2>Tus derechos legales<\/h2>\n<p>Esta pol\u00edtica no limita tus derechos legales seg\u00fan el derecho de consumo de la UE o del Reino Unido.<\/p>\n<p>\u00bfPreguntas? Escribe a <a href=\"mailto:info@aromasentia.com\">info@aromasentia.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones Si algo no est\u00e1 bien en tu pedido, d\u00ednoslo y lo resolvemos. Tus derechos legales siempre se aplican y a\u00f1adimos 30 d\u00edas para devoluciones. Tu derecho de desistimiento de 14 d\u00edas En la UE y el Reino Unido puedes cancelar tu pedido en los 14 d\u00edas siguientes a su recepci\u00f3n, sin dar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"normal-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_zipai_imported":false,"_zipai_import_id":"","spectra_gs_classes":"[\"\"]","footnotes":""},"misspellings":[],"class_list":["post-217570","page","type-page","status-publish","hentry"],"spectra_blocks_featured_image_url":null,"spectra_blocks_author_info":{"display_name":"Ali Barakat","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/a32bb2e4aea22f97177571327e0dcd3f4b6c5663ecfe549b75b6ce4bf2d67e49?s=96&d=mm&r=g","author_link":"https:\/\/aromasentia.com\/es\/author\/ali-barakat\/","description":"Ali Barakat is the creator and heart behind Aromasentia, a dedicated space for exploring the transformative power of scents and plant-based wellness. Deeply passionate about natural self-care, they love helping readers cultivate calm and balance in their everyday lives through the art of aromatherapy. When not blending oils or researching natural remedies, Ali can be found walking in nature or relaxing in the garden with a warm cup of tea."},"_links":{"self":[{"href":"https:\/\/aromasentia.com\/es\/wp-json\/wp\/v2\/pages\/217570","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aromasentia.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aromasentia.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aromasentia.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aromasentia.com\/es\/wp-json\/wp\/v2\/comments?post=217570"}],"version-history":[{"count":3,"href":"https:\/\/aromasentia.com\/es\/wp-json\/wp\/v2\/pages\/217570\/revisions"}],"predecessor-version":[{"id":677239,"href":"https:\/\/aromasentia.com\/es\/wp-json\/wp\/v2\/pages\/217570\/revisions\/677239"}],"wp:attachment":[{"href":"https:\/\/aromasentia.com\/es\/wp-json\/wp\/v2\/media?parent=217570"}],"wp:term":[{"taxonomy":"misspellings","embeddable":true,"href":"https:\/\/aromasentia.com\/es\/wp-json\/wp\/v2\/misspellings?post=217570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}